If you wish to monitor inbound and outbound traffic, Aspire recommends Oak ReportX Premium Edition.

Advantages:

The Oak ReportX Premium software can be used to reduce costs, reduce fraud, monitoring staff performance, resolving disputes and accurate time billing.

It is one of the most cost effective management tools a business can buy today and offers a quick return on investment.

The Oak ReportX software includes a user friendly web interface as well as the industry standard desktop client.

Product Info:

The Oak ReportX Premium software will connect to any telephone system and offers single or multi site reporting with remote collection using IP.  It is for any business with 1 to 100,000 extensions.

It offers full reporting for inbound and outbound traffic.

The software includes a report scheduler which allows automated delivery of reports by e-mail to selected users.

It is compatible with Windows 7, Windows XP, Windows Vista and Windows 2003 Server. (No Home editions)

See our Call Logging section for more details or Contact Us to arrange a free web demonstration.

If you wish to monitor predominantly outbound calls, Aspire recommends Oak ReportX Standard Edition.

Advantages

The ReportX Standard software can be used to reduce costs, reduce fraud, monitoring staff performance, resolving disputes and accurate time billing.

It is one of the most cost effective management tools a business can buy today and offers a quick return on investment.

The ReportX Standard software includes a user friendly web interface as well as the industry standard desktop client.

Product Info

The Oak ReportX Standard software will connect to any telephone system and offers single site reporting.  It is for any business with a maximum number of 100 extensions.

It is mainly for outbound reporting but does include 2 inbound summary reports.

The software includes a report scheduler which allows automated delivery of reports by e-mail to selected users.

It is compatible with Windows 7, Windows XP, Windows Vista and Windows 2003 Server. (No Home editions)

See our Call Logging section for more details or Contact Us to arrange a free web demonstration.

When recording VoIP, Aspire Telecom recommend Oak RecordX Call Recording Suite.
This Call recording software is available in Standard version of the Oak RecordX Call Recording Suite.

Advantages

Records any call (Voice) conversation which takes place on your VoIP extensions.
Monitoring staff performance and customer care.
Compliance with regulatory bodies.
Resolution of disputes leading to potential legal cost savings.

Product Info

The Oak RecordX software suite explained:

Standard.

Oak RecordX Standard edition is software supplied with a server suitable for all enterprises. It is suitable for businesses with a minimum of 5 IP extensions.
Search criteria includes extension, date, time, duration of call, dialled number and CLI (if your lines output the CLI)
There is the ability to add notes and markers into calls when playing recordings back.

Download PDF of Oak RecordX Call Recording Software here

How are recordings backed up?

Recordings are saved to the Hard Drive on the PC supplied or can be backed up to a Network Drive or external Hard Drive.

ISDN30 Digital Telephone Lines are most commonly found in medium to large sized businesses. Oak’s RecordX ISDN30 Call Recording system is designed to connect to your ISDN30 circuit(s) simply and effectively meaning all inbound and outbound calls will be recorded.

Advantages

• Record all incoming and outgoing telephone conversations.
• Search by date, time, duration, direction and CLI where enabled. Our RecordX Premium version adds the option to search for calls by extension number.
• Seamless integration, simple installation means absolutely no down time.
• Scalability – add more Oak RecordX devices as your business grows.

See our Call Recording section for more details or Contact Us to arrange a free web demonstration.

ISDN2 Digital Telephone Lines are most commonly found in small to medium sized businesses as they offer greater value for money when compared to standard BT analogue lines typically found in domestic properties. Oak’s RecordX ISDN2 Call Recording system is designed to connect to your ISDN2 circuit(s) simply and effectively meaning all inbound and outbound calls will be recorded.

Advantages

• Record all incoming and outgoing telephone conversations.
• Search by date, time, duration, direction and CLI where enabled. Our RecordX Premium version adds the option to search for calls by extension number.
• Seamless integration, simple installation means absolutely no down time.
• Scalability – add more Oak RecordX devices as your business grows.

See our Call Recording section for more details or Contact Us to arrange a free web demonstration.

Analogue Telephone Lines are most commonly found in small sized businesses and domestic properties. Oak’s RecordX Analogue Call Recording system is designed to connect to your Analogue circuit(s) simply and effectively meaning all inbound and outbound calls will be recorded.

Advantages;

• Record all incoming and outgoing telephone conversations.
• Search by date, time, duration, direction and CLI where enabled. Our RecordX Premium version adds the option to search for calls by extension number.
• Seamless integration, simple installation means absolutely no down time.
• Scalability – add more Oak RecordX devices as your business grows.

See our Call Recording section for more details or Contact Us to arrange a free web demonstration.